Help Center
Start
Start informationCash register
All about using the cash register.To print
All information about receipts and labels.Purchasing & Stock
Everything about products, purchasing and suppliers.Hardware
Alles over apparatenRepairs
Creating and processing repairsCustomers
Edit customer informationStatistics
For insight and bookkeeperWebsite and Webshop
About website builder and online sales
Popular Articles
POS interface explanation
In the menu on the left or in the dashboard, click on 'Checkout' to open the checkout. We will first explain the layout of the interface, after which we will discuss the specific functionalities. The Interface The interface consists of a number of ...Product in stock checkout
Open the checkout via the dashboard or menu. Select a customerby clicking on the 'Customer' button. 1. Add products 1. Check that the "Stock" button is selected (green). This is how you search in stock. 2. In the "Search..." bar, look for the product ...Order product without stock
Open the checkout via the dashboard or menu. Select a customerby clicking on the 'Customer' button. Sales product without stock 1. Check that the 'Order' button is selected (colored green). 2. In the Search bar, type the supplier's product number and ...Checkout opening and day closure
Is the day ending correct?Change the payment methodsin the transaction orMake a refundto reverse a transaction. Opening cash register 1. Make sure you have selected the right location and workstation. Adjusting? Click on 'Dashboard' in the menu At ...Parking & Concept - Pay later
A concept will be retained for a maximum of 7 days. Save transaction to pay later 1. Create a new order in the checkout (add product, select customer). 2. Click on the "Parking" button on the right. The cash register is now immediately available ...
Recent Articles
2FA – Set up two-factor authentication
What is 2FA? 2FA adds an extra layer of security to your account. In addition to your password, you also need a temporary code generated by an app on your phone. This helps protect your account against unauthorised access. Step 1 – Install an ...WhatsApp integration with PrismaNote
WhatsApp integration with PrismaNote In this article, we explain how the integration between WhatsApp and PrismaNote works. Steps at a glance Go to https://web.whatsapp.com/ to use WhatsApp on your computer. Follow the four steps shown on that page ...Customer groups
Customer groups are collections of customers that you group based on shared features, such as purchase history, interest, location, or customer type (for example, "wholesale", "VIP customers", "newsletter readers"). By segmenting customers, you can ...Making the system faster - My system is slow
The system is continuously optimized, but performance can also be influenced by user-side factors. Below are some points that you can check yourself to improve speed: 1. Check the internet connection - Test your download and upload speed. - ...Strange characters printed on label via MAC with Zebra label printer
Windows: Set Zebra printer as "Raw" printer 1. Go to:Control Panel → Devices and printers 2. Right-click on your Zebra printer(e.g. "Zebra ZD421 (ZPL)"). 3. Choose Print Properties. 4. Go to the Advanced tab. 5. Click Change new driver or driver. 6. ...