Printer and print settings

Printer and print settings


Here we explain how to select the right printer and when to print a voucher automatically.


Select printer and paper settings

1. Click on 'Shopping settings' in the menu
2. Click on the 'Print settings' tab


Explanation of the interface:
1. In the top row you will see the workstations of the location and whetherPrint helper is activatedto be able to print.
2. The first column shows whether it concerns PDF, Thermal or Label settings.
3. In the second column the type of bon
4. Under each workstation the selected printer for the specific receipt.





Linking printers and vouchers to the right workstation

1. First, make sure that all workstations are created via the tab 'Workstations'.
2. Click on the blue pen icon behind the voucher type (such as Transaction Voucher or Repair Voucher) to make various voucher settings.



3. Under the desired workstation behind the desired receipt, click the Select printer button that appears when you point to it with the cursor.
This way you can connect the right printer per workstation. It is also possible to do various institutions for this.




Label definitions

Under the heading 'Trade Definitions' layout settings can be done and label print issues can be solved. Check out the help articleLabel print solutions.


Print settings: Print automatically download, print and mail

1. Click on 'Shopping settings' in the menu
2. Click on the 'Print settings' tab
3. Scroll to the "Print settings" section




In 'action to execute' you can see for each type what happens when creating or completing a transaction or, for example.

Click on the (blue) pen icon button to change the action of an existing type.
Here you can select what needs to be done automatically when creating a repair:




By clicking on the 'Add new action' button, a new type, situation and action can be added.






Regular = "Transaction"
Expense = function 'Add costs' in the checkout
Gift card = Voucher
Repair = Repair
Order = Order function in checkout



    • Related Articles

    • Label Printing & Label printer Settings

      In order to print labels, the layout of the label must be set by us. Send us a message via chat or tosupport@prismanote.comto do this. You can only print through the workstation, to which the printer is paired. At the top, click on the workstation to ...
    • Label printer Problems and print solutions

      When printing, an orange notification appears in the screen - Check if itPrinthelper program is onon the computer to which the printer is attached. - Check that the correct workstation is selected at the top. A green notification will appear when ...
    • Print helper Install

      This article describes how to install the print link. Look at 'Shopping settings' -> tab 'Print settings' to see if your PrintNode data. If this is not the case, our support must activate another account for you. Installing print helper 1. Download ...
    • Turn on print helper

      PrismaNote works completely online. However, for printing, the PrismaNote Printhelper program is installed. This program normally starts up automatically when you turn on the computer. Is the program not on the computer?Follow the installation steps. ...
    • Thermal and Laserjet print problems

      Important:PrismaNote is a cloud program and works completely online. This means that the PC or tablet does not have to do anything itself, except for printing. For this you use the PrismaNote Printhelper program on every PC. This program is normally ...